{"id":8089,"date":"2023-02-26T05:40:48","date_gmt":"2023-02-26T05:40:48","guid":{"rendered":"http:\/\/wordpress.templatemela.com\/woo\/WCM04\/WCM040092\/WP1folio\/?page_id=8089"},"modified":"2023-08-25T12:18:14","modified_gmt":"2023-08-25T16:18:14","slug":"term-and-conditions","status":"publish","type":"page","link":"https:\/\/sctopdeal.com\/term-and-conditions\/","title":{"rendered":"Term and Conditions"},"content":{"rendered":"
[vc_row][vc_column][vc_column_text]SC Top Deal<\/strong>\u00a0welcomes you to our website, www.SCtopdeals.com<\/a>. We strongly advise you to take the time to carefully read our General Terms of Use and Conditions of Sale, disclaimers, and legal notices that are posted here and throughout this website.<\/p>\n ATTENTION AMAZON\/FBA, Walmart, Wayfair, eBay, Houzz, Overstock, AND E-COMMERCE SELLERS:\u00a0<\/strong><\/p>\n Please Note, We cannot take responsibility of any item that is restricted to sell Amazon\/Walmart or any other platform.\u00a0 It is the buyer\u2019s responsibility to make sure before buying that he\/she is eligible to sell this item on online platform like Amazon and the item is not restricted to send to FBA. All sales are final, we are not responsible for any brand issues. Product quantity and availability subject to change at anytime. Current deal is specific to this email only, additional inventory may be available.\u00a0 We will not be able to cancel any order for this reason after receiving a payment. We are not responsible for price fluctuation within online platform like Amazon\u2019s and others marketplace.<\/p>\n Before confirming this order please double-check for ANY account restrictions:\u00a0 Including but not limited to Hazmat, Brand, Category, ASIN.<\/p>\n By confirming your order (by payment) you are entering into a legally binding agreement to purchase.<\/p>\n Customer who choose to not conduct themselves in a professional matter (via email, telephone, or text) will be removed and communication will be blocked.<\/p>\n The information contained in this website is on an \u201cAS IS\u201d and \u201cAS AVAILABLE\u201d basis without any further representations or warranties of any kind. Any oral or written advice and\/or information given by SCTOPDEAL.com or any SC Top Deal directors, employees, designees, buyers, agents, vendors, suppliers, contractors (in short \u201cAssociates\u201d) does not constitute a warranty.<\/p>\n Under no circumstances shall SCtopdeal.com or SC Top Deal Associates be liable for any direct, indirect, incidental, special or consequential damages that may result from your use of or inability to use the SC Top Deal website. This includes (but is not limited to) reliance on any information obtained from SCtopdeal.com which results in errors, damaged files, viruses or failed performance. Moreover, neither SCtopdeal.com nor any SC Top Deal Associates guarantee that use of SCtopdeal.com will be uninterrupted or without errors.<\/p>\n Newsletters\/Eblast and other SCtopdeal.com Generated Content:<\/strong><\/p>\n All content on SCtopdeal.com, including archived newsletters, is for informational purposes only. SC Top Deal is not liable for any damages resulting from any actions taken as a result of its newsletter or other informational content. SCtopdeal.com shall not be responsible or liable for the accuracy, usefulness or availability of any information on the website or in SCtopdeal.com-generated emails, and shall not be responsible or liable for any business or legal decisions based on such information. Please consult a financial planner\/legal professional before engaging in any business or legal-related activity.<\/p>\n Website Use Outside of the United States<\/strong><\/p>\n The majority of our content is intended and governed by policies applicable and appropriate for users here in the United States. If you are a user accessing this site from a location outside the United States, you do so at your own risk. It is your responsibility to know and comply with any laws of your immediate jurisdiction.<\/p>\n Your Use of This Site<\/strong><\/p>\n If you are for any reason dissatisfied with the site, content, terms and conditions, disclaimers and\/or legal notices you agree that you will refrain from using SCtopdeal.com.\u00a0Your use of <\/strong>www.SCtopdeal.com<\/strong><\/a> serves as your agreement and acknowledgement that you will follow our policies and agree to be bound by them.<\/strong><\/p>\n Terms and Conditions Subject to Change<\/strong><\/p>\n SC Top Deal reserves the right to revise, change and\/or update this website without notice, so please check back each time that you access this website.<\/p>\n PRICING AND PACKAGING<\/strong><\/p>\n All items are sold either in full case packs, or when available, in the smaller inner case packs, at the indicated prices. We do not open inner\/case packs to repackage into smaller quantities to sell or provide item samples. There are absolutely no exceptions!<\/p>\n Prices listed on our website is different than excel worksheet available to be downloaded from website.\u00a0 Excel Product list is updated daily.\u00a0 SC Top Deal reserves the right to make changes to the selling prices at any time without prior notice.<\/p>\n ITEM DISPLAY\/DESCRIPTION\/COLORS<\/strong><\/p>\n SCtopdeal.com always attempts to present and describe each item as accurately as possible. However because every computer monitor\u2019s configuration and display is different, we cannot guarantee that the color you see will match the actual product\u2019s color.<\/p>\n TYPOGRAPHICAL ERRORS<\/strong><\/p>\n While SCtopdeal.com always strives to provide product information as accurately as possible, typographical errors may occur. SC Top Deal reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions after an order has been submitted; regardless of whether or not the order has been confirmed and your credit card charged.<\/p>\n UPC CODES<\/strong><\/p>\n While most of our items have their individual ASIN # or UPC codes, we do not guarantee that all carry one.\u00a0We will not be held liable for misprinted codes or those that cannot be read by optical equipment.<\/strong><\/p>\n MONTHLY SPECIALS<\/strong><\/p>\n STOCK SUPPLY<\/strong><\/p>\n There is no guarantee that all items in your shopping cart or order form will be available upon shipment of the order, as our stock is limited to what we have on hand.<\/p>\n Orders that contain\u00a0of out-of-stock merchandise will credited back to your SC Top Deal Account for future purchase.\u00a0 In addition, these customers will have the option to substitute out-of-stock items with other available items.<\/p>\n PAYMENT TERMS<\/strong><\/p>\n Payment Methods for U.S. Customers<\/p>\n SHIPPING CHARGES<\/strong><\/p>\n All items are sold FOB from our warehouse in Greenville SC for online sellers, therefore the online buyer is responsible for all the shipping costs including fuel surcharges and\/or additional services. You may elect to pay the freight company directly, in which case we will ship your merchandise Freight Collect, or you can pay us in advance for all freight charges and we will ship your merchandise Freight Prepaid. In either case, you own your merchandise in transit and are responsible for filing any damage claims with the freight company. The final shipping cost on any LTL (Less than Truck Load) order will be determined right before shipment.<\/strong><\/p>\n REFUNDS AND RETURNS<\/strong><\/p>\n All overpayments and refunds are automatically credited to the customers account with SC Top Deal. Most customers prefer to keep the credit on their account and apply it to their next order. If you prefer to get reimbursed for any credit balance in your account, please notify SC TOP DEAL via email -customer service department.\u00a0 All refunds are mailed to address on file with SC Top Deal.\u00a0 Refunds are mail at the end of each month.<\/em><\/p>\n Returns, cancellation, or restocking fee is 25% for General Merchandise and 50% fee for grocery items.\u00a0 To request to cancel your order.\u00a0 Email us at Info@SCTOPDEAL.com and state in a email.\u00a0 Invoice # and Name on Account.<\/p>\n LESS THAN TRUCKLOAD (LTL) SHIPPING<\/strong><\/p>\n SC Top Deal is committed to offering flexible shipping nationwide. We always work with the best trucking companies to get the highest discounts on all shipments. Our business relationships with reputable shipping companies (some more than two decades long) ensure the best services and lowest rates for every customer! We can also help coordinate shipment with your preferred shipping company or freight forwarder.<\/p>\n Shipping Confirmation<\/p>\n DROP SHIPPING<\/strong><\/p>\n This option is available at no additional cost! Customer will provide shipping labels and labeling requirements.\u00a0 However, full information about each customer will be required in the shipping address section. You may change the shipping information every time you place a new order. There is a minimum purchase of $100.00USD<\/u>\u00a0on all drop shipments per address, and each address must receive at least one individual case. We cannot split cases to drop ship, so each drop ship customer must order the case pack minimum for each item they order. Please\u00a0indicate that you wish to drop ship your order in the Comments area<\/strong>\u00a0in the final order submission page.<\/p>\n INTERNATIONAL SHIPPING<\/strong><\/p>\n If you are an international customer who\u2019s order is being sent to an international freight broker\/freight forwarder, please provide your salesperson the following information fully and accurately:<\/p>\n Broker\/forwarder name, contact name, booking number, phone number, and final destination address (country).<\/p>\n All of this information must be complete and accurate for us to process your order. Any missing or inaccurate information will result in an order delay, and may result in extra charges.<\/p>\n All international shipping that is less than one pallet is done via UPS (United Parcel Service). For orders that are one pallet or more, the customer must provide their own international freight forwarder.<\/p>\n CONTAINER LOAD SHIPMENTS<\/strong><\/p>\n Every container ships out with superior quality packaging. This includes efficient and maximized use of space and every precautionary measure to avoid breaks, damages, and losses. Our shipping department coordinates container scheduling with your freight forwarder to facilitate the shipping process.<\/p>\n PICK-UP POLICY<\/strong><\/p>\n ORDERING TERMS<\/strong><\/p>\n OUT OF STOCK<\/strong><\/p>\n SC Top Deal prides itself in keeping sufficient quantities of every item in stock and updating the SCtopdeal.com website regularly. However, due to unpredictable order patterns, we may run out of some items from time to time. Items that are labeled \u201cLow Inventory\u201d are at risk of not being available after ordering, as there are few cases left and there might be orders pending. The salesperson may notify you of any back orders and give you the option to substitute items (in which case customers must submit a written request of changes before processing the order).<\/p>\n In cases where no substitution is available and you have already paid for the order in full, you have two options: (a) inform your sales representative and ask for credit in the amount of the back orders with SC Top Deal, which will be credited toward your next order, (b) ask your sales representative for a full reimbursement of the amount of the back orders.<\/p>\n All back orders are deleted in our system after 5 days and will not be shipped at a later date. You should submit a new order for those items if they become available (check out the Product Notification tab found below each item description to receive an alert of any changes). As always, a minimum order of\u00a0$500.00<\/u>\u00a0is required.<\/p>\n CANCELLATIONS<\/strong><\/p>\n Customers who wish to cancel their entire order after warehouse processing has begun will be charged a 20% restocking fee general merchandise and 40% fee for grocery items. Even if customers wish to cancel only a few items (and warehouse processing has begun), they may incur extra penalty fees. Partially-cancelled orders will experience a processing.<\/p>\n ORDER CHANGES<\/strong><\/p>\n If you have submitted your order but forgot to add or wish to substitute or even remove items, you may do so by contacting SC TOP DEAL immediately. If you wish to include new items to your existing order, you may need to place an additional order (with the new items) on our website.<\/p>\n Keep in mind that if you make any changes to your order it will delay the processing of your order.<\/p>\n ORDER DELAYS<\/strong><\/p>\n Shipment of orders may be delayed if: RETURNS<\/strong><\/p>\n Please Note:\u00a0Returns will not be accepted without prior contact or authorization from SC TOP DEAL.\u00a0 <\/strong>However, return customers will bear the cost of return shipping and a 20% to $40% restocking fee.<\/p>\n SHORTAGES<\/strong><\/p>\n Claims for shortages require a copy of the delivery receipt (DR) from the trucking company, which must be signed by the driver. You must also provide your salesperson with a list of items and\/or quantities you claim to be short.\u00a0 5 days after receiving goods.<\/p>\n LOST, DAMAGED AND\/OR DEFECTIVE MERCHANDISE<\/strong><\/p>\n The customer is responsible for inspecting and counting the merchandise at the time of delivery within 5 business of receiving shipment. Any physical damages or discrepancies such as crushed, opened, loose, or missing cartons must be noted on the drivers receipt at time of delivery.<\/p>\n Reporting Claims\n
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\nFor items that are sold in an assortment of styles, sizes, shapes, colors, and varieties, these variables may vary with each order. Assorted orders may not necessarily look exactly like the specific assortment pictured in the product photo. Assorted cases may contain all or only some of the pictured varieties of product. It is also possible that not all assortments of certain products are available in inner pack orders at all times. There are some inner packs that are packaged only by certain kind of styles, sizes, shapes, colors, and varieties.<\/li>\n<\/ul>\n\n
\nSome items marked as \u201cSpecial\u201d may be subject to quantity limitations per customer.<\/li>\n
\nRemember that our stock is limited to quantities on hand. Large quantities may be available when the Monthly Specials are announced, but may completely sell out in a few days. Sold-out inventory may or may not be reordered.<\/li>\n
\nPrices for SCtopdeal.com Monthly Specials are effective\u00a0ONLY\u00a0<\/strong>within the timeframe indicated on the front of the download product list or flyer. We DO NOT COMBINE<\/strong> different monthly sale prices. To take advantage of monthly special prices, any orders that include items from our monthly specials must have \u201cpayment finalized\u201d status within the indicated sale period. Orders finalized afterwards will reflect non-sale prices.\u00a0 Excel Sheet is downloadable 24\/7 on our website.<\/li>\n<\/ul>\n\n
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\nWire transfer or Zelle, is the most widely used method of payment for international customers. However, customers from select countries outside of the U.S. may pay using a credit card through third party solutions provided with invoice (like Visa, MasterCard, Discover or American Express) but require pre-approval. Please contact SC Top Deal for further information.<\/li>\n
\nAll payments must be received in full according to the terms of the invoice and the invoice date. Balances not paid in full when due shall have an additional 3% service charge calculated on the unpaid balance and added to the total amount due. In the event that an action is taken to collect an unpaid balance, whether by arbitration, court action or otherwise, all attorney fees, court costs, and expenses of collection shall be added to the balance due. Interest at the maximum legal rate shall be added to any balance not paid when due and interest shall be calculated from the date of the original invoice.<\/li>\n<\/ul>\n\n
\nStandard truck delivery is to a dock facility designed to receive freight. Someone must be present to accept truck deliveries because the driver is not obligated to assist with offloading. Additional charges may apply if your order requires delivery access services such as a lift gate, call before delivery, or inside delivery. To avoid any \u201cunexpected additional charges\u201d it is important you check off or write down any special instructions or shipping requirements you have during submission of your order in the shipping section.Note: If you choose the \u201cinside delivery\u201d option you must also choose the \u201clift gate\u201d option so the driver can unload your merchandise from the truck.If for some reason we are billed for any \u201cunexpected additional charges\u201d we reserve the right to charge the credit card provided for that particular order any amount we receive from the shipping company plus an extra 10% service charge.<\/li>\n
\nLimited Access Locations require an additional $79.00 delivery charge and include, but are not limited to, schools, churches, mini storage facilities, prisons, military bases and installations, mines, construction sites, fairs, carnivals, navy piers, airports, commercial establishments not open to the public during normal business hours, and expo centers.<\/li>\n
\nOur shipping department seeks the most economical shipping rates available; however, international shipments require the assistance of freight forwarders.\u00a0 SC Top Deal will assist and coordinate with freight forwarders, but all arrangements will be the responsibility of the individual customer. Moreover,\u00a0we will not be liable for any shipping charges or foreign taxes and custom duties<\/strong>\u00a0that may be added to the international shipments.<\/li>\n<\/ul>\n\n
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\nNew customers who register and provide a U.S. zip code will enable our system to display a shipping estimate. Customers who complete full registration and select LTL (Less Than Truckload) as their shipping method will see a shipping estimate on the bottom left side of the screen every time the order exceeds our $250 purchase minimum.Freight estimates will continually adjust every time you add or remove an item(s) from your order. Each shipping estimate is uniquely based on the order\u2019s weight, cubic measurements, and the delivery destination provided. If changes are made after your order is submitted, your salesperson will provide you with a new shipping estimate. All shipping estimates are NON-BINDING and may be subject to additional verification and service charges needed at the time of shipment. LTL UPS freight estimates shown online upon order submission are assumed to be authorized by the customer and are processed automaticallyLTL freight estimates not shown online will require an additional confirmation from the customer before the order can be processed. If the customer cannot be reached or does not accept the LTL freight estimate, there will be an additional delay in processing.<\/li>\n
\nShipping companies can deliver straight to your business address or even deliver to residential neighborhoods. Extra service charges apply if special equipment is needed to unload and deliver merchandise in residential areas (and sometimes businesses as well).<\/li>\n
\nAll LTL (Less Than Truckload) orders will be carefully checked, stacked high, numbered and efficiently wrapped on pallets. Every shipment is carefully put together with it\u2019s corresponding carton (CTN) number and is shrink-wrapped to avoid losses or damages. Items that do not complete a full carton are repacked alphabetically in each carton and a green fluorescent sticker outside of each carton. All orders are shipped Monday through Friday FOB from our warehouse in Greenville, South Carolina.<\/li>\n<\/ul>\n\n
\nSC Top Deal recommends that customers\u00a0do not to include any liquid or fragile items in orders designated to be shipped via UPS<\/strong>(United Postal Service). However, with a completed faxed or scanned disclaimer form, we will at customer\u2019s discretion fulfill the order and ship via UPS. The disclaimer form must have the customer\u2019s signature, which consents to remove liability from SC Top Deal. We will not be held responsible in any way for any damages that may occur when shipped via UPS.<\/li>\n<\/ul>\n\n
\nWe strongly advise that you locate a freight forwarder familiar with your country\u2019s import policies. This facilitates the international shipment and ensures a full understanding of what to expect with shipping and receiving. Simply provide the freight forwarder\u2019s full business information (contact person\u2019s name, address and phone number) and we will fully cooperate with them. *Please Note:\u00a0SC Top Deal does not make any freight forwarder recommendations.<\/strong><\/li>\n
\nIf no freight forwarder is obtained, 95% of small international shipments go through UPS. Shipping rates are entirely contingent on the weight, cube and shipping destination. International orders sent via UPS will take approximately 2-3 weeks to arrive. You can get details about what UPS needs to ship to YOUR SPECIFIC country on this website:\u00a0http:\/\/www.ups.com\/ga\/CountryRegs?loc=en_US<\/a><\/li>\n<\/ul>\n\n
\nOur professional staff consolidates and welcomes merchandise from other companies to load into your containers at no extra charge! We will efficiently consolidate and load your containers, and coordinate with trucking companies to deliver them to the first available vessel to avoid any long or unexpected delays. *Please Note:\u00a0there is a $10,000 purchase minimum required for container consolidations<\/strong>.<\/li>\n<\/ul>\n\n
\nCustomers who wish to pick up their online order may do so once we receive payment and the appointment date details are finalized. Customers\u00a0MUST FIRST\u00a0<\/strong>verify with SC Top Deal an appointment can be scheduled. All orders are fulfilled according to their size and date received.<\/li>\n
\nYou may arrange for the trucking company of your choice to pick up your order. After you call your salesperson and set up an appointment, make arrangements with your trucking company. Then, please provide your trucking company information, such as the contact name and phone number, to your salesperson.<\/li>\n
\nAll trucking company pickup orders will be carefully checked, efficiently wrapped and placed on high pallets to minimize quantity of pallets used. These steps help avoid extra costs and reduce the cost of freight.<\/li>\n<\/ul>\n\n
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\nTotal amount of the order must be at least a minimum of US\u00a0$100.00usd <\/u>(excluding freight<\/strong>).<\/li>\n
\nOnce we receive your shopping cart order, a salesperson will contact you (by email and\/or phone) to confirm details, i.e. ID verification, shipping address and method of payment. If LTL is your chosen method of shipping, confirmation that it is a deliverable physical address is needed (we do not deliver to P.O. Boxes). We will need complete and accurate freight forwarder info to process your order. Once all necessary confirmations are obtained, your order is validated.Please note: If you accept and pay for the\u00a0UPS\u00a0<\/strong>charges that come with your order online, we may not need to contact you in order to ship your order.Please Note: Receipt of an electronic (or any other form of) confirmation does not automatically guarantee that we have accepted your order for processing. Make sure that you see a reference number after you check out.<\/li>\n
\nSC Top Deal reserves the right to limit quantities or reject any order you place with us without notice. In such cases, a salesperson will generally attempt to contact you with further details via email or phone.<\/li>\n
\nSC Top Deal is committed to processing orders promptly based on shipping method, order size and ship-to point. Once we have all the necessary information and payment,\u00a0your order will be finalized<\/strong>. Once the order is finalized, it will be shipped in 3 to 5 business days. Transit time may be 3 to 6 days, depending on the destination. Please read our order-processing delay section to know what to avoid and\/or expect. We strongly recommend that you place your order online at SCtopdeal.com. However, if this is not possible, you may also place your order via fax. Please allow 2-3 additional days for fax order processing.<\/li>\n<\/ul>\n
\n\u2013 We do not have complete and correct address information and\/or proper delivery instructions. A physical address AND the freight forwarder\u2019s address are required.\u2013 We do not have complete payment.
\n\u2013 Customers make additions or deletions to their order(s). This will extend the processing time by at least 1 business day.
\n\u2013Customers cannot be reached during the final processing stage to confirm details.
\n\u2013 Customer doesn’t provide correct or all shipping labeling needed.
\n\u2013 Unforeseen emergencies or natural disasters occur.
\n\u2013 The order is submitted during peak or holiday seasons.<\/p>\n
\nClaims for lost, damaged or defective merchandise\u00a0must be reported\u00a0<\/strong>to your SC Top Deal salesperson\u00a0within five business days<\/strong> of the receipt of the merchandise.\u00a0If shipment is lost or damage.\u00a0 Customer should file claim with Freight company they hire to ship goods<\/p>\n